I'm not sure its "inside info" but I really appreciated the little things they fixed without making a big deal outta it.
I've been to shops where I don't feel welcome cuz I'm a chick, this one doesn't bother me, but then maybe I just go there too regularly.
My dodge truck was in there last month, teenage driver, they were doing some front end work and replacing the right side in-bumper fog light was part of the work. They noticed the one they were not replacing had a cracked lens so they used the ok one from the right side to replace it. The oil cooler bracket was pushed up into the cooler so they were replacing that too. My insurance would pay for an after market part only, so after ordering that and finding it had a crack outta the box, they ordered the actual dodge part for me instead. They have handled my insursance stuff with no issues too which is a big help.
We have had four different cars in there and would still go back. We've had a rear bumper and taillight replacement with paint, our neon had a hood and bumper transplant and paint, the mazda had a whole door replaced and paint and now the dodge was back for a front bumper. The only thing they screwed up for us was the paint on Glenn's vw as it was single stage and I think they don't typically deal with that type.
Hope this info helps ya out.
